Client Care Coordinator
The Speicher Group is searching for an exceptional candidate in an innovative client care coordinator.
Responsibilities
50% Inbound
- Coordinate, organize, and manage logistics from multiple real estate lead platforms.
- Follow-up on leads (60% outbound / 40% inbound) via phone, text and email.
- Manage incoming lead relationships via telephone, email and website.
- Convert leads from multiple real estate lead platforms into appointments for a highly-specialized sales team.
- Provide exceptional customer service to new leads and existing client database.
- Effectively communicate with sales team.
50% Outbound
- Call highly-targeted warm leads via specific campaigns using a multi-line dialer.
- Utilize scripts and dialogues to turn leads into clients.
- Convert leads into appointments for a highly-specialized sales team.
- Effectively communicate with sales team.
Requirements
- Exceptional phone skills/experience
- Experience with CRM/database management
- Exceptional organizational and follow-up skills
- Superior interpersonal, verbal and written communication skills
- High level of motivation to succeed
- Real estate license preferred but not required
- High-speed Internet access and/or cellular phone and personal computer
Who we are
The Speicher Group is a local real estate company focused on achieving results in an innovative, energetic and collaborative team approach within an ever-changing real estate market. We believe it is truly more fun when we all are successful!
Compensation
Aggressive commission structure + hourly in an independent contractor capacity.
Position will be based out of our Olney, Maryland office. Working remotely is an option.
Important
To be considered for the position, send the following to Info@SpeicherGroup.com:
- Resume
- Cover letter
- DISC profile (in PDF from http://www.tonyrobbins.com/ue/disc-profile.php)