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Client Care Manager

The Speicher Group is searching for an exceptional candidate in an innovative client care manager position.Client Care Coordinator

Responsibilities:

  • Coordinate, organize, and manage logistics from multiple real estate lead platforms.
  • Follow-up on leads (60% outbound / 40% inbound) via phone, text and email.
  • Call highly-targeted leads via specific campaigns.
  • Manage incoming lead relationships via telephone, email and website.
  • Convert leads from multiple real estate lead platforms into appointments for a highly-specialized sales team.
  • Provide exceptional customer service to new leads and existing client database.
  • Effectively communicate with sales team.

Requirements:

  • Exceptional phone skills/experience
  • Experience with CRM/database management
  • Exceptional organizational and follow-up skills
  • Superior interpersonal, verbal and written communication skills
  • High level of motivation to succeed
  • Real Estate License preferred/not required.

Who we are:

The Speicher Group is a local real estate company focused on achieving results in an innovative, energetic and collaborative team approach within an ever-changing real estate market. We believe it is truly more fun when we all are successful!

Compensation:

Aggressive commission structure.

Position will be based out of our Olney, Maryland office. Working remotely is an option.

Important:

To be considered for the position, send the following to Chris@SpeicherGroup.com:

  1. Resume
  2. Cover letter
  3. DISC profile (in PDF from http://www.tonyrobbins.com/ue/disc-profile.php)

Incomplete submissions will not be considered.